PROJECT : BLACK

Hostess

 Bali 
 Part Time 
 Rp. 3.318.827 - Rp. 4.000.000
 2024-04-16 09:51:35 
7 Pelamar

Tentang pekerjaan ini

Pengalaman

0 Tahun

Umur

- Tahun

Lokasi

Bali

Pendidikan

Kisaran Gaji

Rp. 3.318.827 - Rp. 4.000.000

Jenis Kelamin

Semua
Deskripsi Pekerjaan
Achieve the monthly and annual Key Performance Indicators (KPIs) established.

Guest Greeting and Seating:
  • Welcome guests with a friendly and positive attitude upon their arrival.
  • Manage the seating chart and assign tables based on reservations and server rotations.
  • Ensure timely and efficient seating to maintain a smooth flow in the dining area.
Reservation Management:
  • Answer phone calls and assist guests with making reservations.
  • Maintain an organized reservation system, keeping track of booking details and special requests.
  • Confirm reservations and communicate any special arrangements to the service and kitchen teams
Guest Communication:
  • Provide information to guests about the restaurant, including menu details, daily specials, and promotions.
  • Communicate estimated wait times and manage guest expectations.
  • Handle guest inquiries and address concerns with professionalism and courtesy.
Cooperation with Service Team:
  • Collaborate with servers and kitchen staff to ensure smooth communication and coordination.
  • Relay special requests or dietary restrictions to the appropriate personnel.
  • Assist in maintaining cleanliness and organization in the front-of-house area.
Waitlist Management:
  • Manage the waitlist during peak hours, providing accurate wait time estimates.
  • Keep guests informed about their status in the waitlist and notify them when their table is ready.
  • Implement effective strategies to minimize wait times and enhance guest satisfaction.
Upkeep of Entrance Area:
  • Maintain a clean and organized entrance area, including the reception desk and waiting area.
  • Ensure proper lighting and ambiance to create a welcoming atmosphere.
  • Display a professional appearance and uphold the restaurant's dress code.
Assistance with Special Events:
  • Assist in coordinating and managing special events or private parties.
  • Work closely with the events team to ensure seamless execution and guest satisfaction.
Customer Relationship Management:
  • Build positive relationships with regular patrons and make them feel valued.
  • Collect feedback from guests and communicate valuable insights to management.
  • Contribute to creating a memorable and enjoyable dining experience for guests.
Emergency Response:
  • Be aware of emergency procedures and act responsibly in case of fire, evacuation, or other emergencies.
  • Provide assistance to guests during emergency situations and follow established safety protocols.
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PROJECT : BLACK

 Industri

 Alamat Perusahaan

 Tentang Perusaahan