PROJECT : BLACK

General Manager (aka. Chief Operating Officer)

 Bali 
 Part Time 
 Rp. 80.000.000 - Rp. 115.000.000
 2024-04-11 07:53:10 
6 Pelamar

Tentang pekerjaan ini

Pengalaman

3 Tahun

Umur

25-45 Tahun

Lokasi

Bali

Pendidikan

Sarjana (S1)

Kisaran Gaji

Rp. 80.000.000 - Rp. 115.000.000

Jenis Kelamin

Semua
Deskripsi Pekerjaan
Achieve the monthly and annual Key Performance Indicators (KPIs) established.
Strategic Planning and Implementation:
  • Develop and implement strategic plans to achieve business objectives, drive revenue growth, and enhance profitability.
  • Collaborate with the executive team to align operational strategies with overall business goals.
  • Evaluate market trends and competition to identify opportunities for improvement.
Profit Driving:
  • Implement profit-driven initiatives to increase revenue and maximize profitability.
  • Analyze financial data to identify areas for cost savings and revenue enhancement.
  • Introduce and oversee promotions, upselling strategies, and other tactics to drive profit.
Strategic Partnerships and Expansion:
  • Identify strategic partnerships and collaborations to enhance the group's market presence.
  • Contribute to the development of expansion strategies, including new venue openings and market entry.
  • Collaborate with the Directors on mergers and acquisitions, if applicable.
Operational Oversight:
  • Oversee the day-to-day operations of multiple venues’ locations to ensure efficiency and consistency.
  • Implement standardized processes and procedures to maintain operational excellence.
  • Monitor key performance indicators (KPIs) and operational metrics to assess and enhance overall performance.
Financial Management and Budgeting:
  • Develop and manage budgets for each department and restaurant location, ensuring financial goals are met.
  • Monitor financial performance, analyse variances, and implement strategies for cost control.
  • Collaborate with finance teams to align operational spending with overall financial goals.
Team Leadership and Development:
  • Provide inspirational leadership to department heads and operational teams, fostering a positive and high-performance culture.
  • Develop and implement training programs to enhance the skills and knowledge of the operational teams.
  • Identify and nurture talent within the organization to support career growth and succession planning.
  • Establish and manage team performance metrics based on KPIs.
Guest Experience and Service Standards:
  • Ensure the delivery of exceptional customer service and uphold high-quality service standards.
  • Monitor guest feedback and implement improvements based on customer preferences and trends.
  • Collaborate with the culinary and beverage teams to enhance overall guest satisfaction.
Regulatory Compliance and Safety:
  • Ensure compliance with government regulations governing venues’ operations.
  • Implement and enforce safety protocols to maintain a secure and healthy environment for guests and staff.
  • Collaborate with relevant authorities and agencies to address compliance issues.
Marketing and Promotions:
  • Collaborate with the marketing team to develop and execute promotional initiatives.
  • Implement marketing strategies to drive customer acquisition and retention.
  • Ensure the alignment of marketing efforts with the overall brand positioning.
Team Performance Management:
  • Establish and communicate clear performance expectations and KPIs for each team member.
  • Conduct regular performance reviews and provide constructive feedback to drive continuous improvement.
  • Implement incentive programs and recognition strategies to motivate and reward high-performing teams
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PROJECT : BLACK

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